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Plan – Do – Check – Act

W. Edwards Deming was most known for his arguments for organizations to embrace continuous improvement plans for their processes.  Although specifically geared towards the manufacturing sector, the concept of continuous improvement can and should be practiced by all organizations. The basic concept of Plan-Do-Check-Act (PDCA) is basic in its premise but can be powerful and…… Continue reading Plan – Do – Check – Act

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W. Edwards Deming & the Deadly Diseases

Primarily known for his work in Japan in the aftermath of the Second World War, W. Edwards Deming was a driving force behind the innovation and quality push behind the post-war Japanese economy.  Deming trained many engineers, managers, and scholars concepts of quality through statistical process control (SPC).  A number of Japanese manufacturers applied his…… Continue reading W. Edwards Deming & the Deadly Diseases

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Encourage Critical Thinking

Far too often organizations are plagued with a mentality where the employees are not encouraged to think critically.  Mandates and directives come down from the top, and cannot be challenged.  Alternatively, the existing management may not entertain ideas and solutions provided by their subordinates because they may not be viewed as qualified enough to contribute. …… Continue reading Encourage Critical Thinking

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Respect of Leaders, Morale, and Company Culture

Under conditions of heightened competition and pressing needs for innovation, organizations need to routinely collect performance metrics.  Organizations may need to track different data; such as a mining company would prefer to measure how much iron or coal they are digging up, while a hospital needs to measure items such as average length of stay…… Continue reading Respect of Leaders, Morale, and Company Culture

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Book Review: Bo’s Lasting Lessons

The University of Michigan football team will forever be associated with its former head coach, Bo Schembechler.  During his tenure as the head football coach, Michigan prospered and was routinely among the top ranked football programs in the nation.  In addition to being a top performing program, many of the former players went on to…… Continue reading Book Review: Bo’s Lasting Lessons