One of the lasting lessons I received from my parents is the importance of being true to yourself, to look at yourself in the mirror and be satisfied with the reflection. The importance of being a good person, to be helpful, is the basis of my actions and thoughts. Perfection is always elusive, but the…… Continue reading What Do You See in the Mirror?
There is no ‘I’ in ‘team’ Anyone who watches a team sport understands the importance of all members to be working together. Many organizations make conscious efforts to improve teamwork, and a quick search on the Internet will provide countless articles or books on this subject. It is something so easy to understand, but yet…… Continue reading Teamwork
Any department of sufficient size will have responsibilities and roles that involve many aspects of team work. In any given organization experiencing low morale, most likely an atmosphere of poor teamwork exists. For these organizations, this lack of quality teamwork will be counter-productive, thus making goals much more difficult to achieve. In the book…… Continue reading Book Review: The Five Dysfuntions of a Team
1. Use Actions as your Voice The essential outlook from Batman’s point of view is to use actions instead of voice to achieve a vision. Too many people often speak a great deal, and wing up doing very little. While stating visions to others is very important, failure to follow up with action may make…… Continue reading Leadership Lessons from Batman
John Wooden is perhaps the greatest coach in all of sports history. Sure many can argue for a coach here or a coach there, but for every debate, John Wooden will be among the final choices for the greatest of all time. Wooden is perhaps best known for his span of ten national championships over…… Continue reading Book Review: Wooden on Leadership
Policies are the rules that guide all organizations. They are the foundation in which to conduct business, to research new and innovative ideas, and guide employees into ethical decisions. When violated, the consequences can be quite severe for an organization in this age of excessive litigation. As a consequence, organizations will usually not focus on…… Continue reading Making the Right Decision Sometimes Requires Courage
Previous posts to my blog have argued for organizations to promote from within whenever possible. I feel this will have a tendency to reward loyalty, thus creating an espirit de corps within the ranks. One of the leading innovation and efficiency killers is having a staff of workers with low morale. Producing revenue from services…… Continue reading Loyalty Should be Rewarded
Customer service is something all organizations and businesses strive to achieve. Some can be quite good at it. Think about going to a store and returning an item. Depending on the organization, it can be something a customer can complete within a couple of minutes, while sometimes you may feel like you are being interrogated…… Continue reading Employees First, Customers Second
Every now and then I will peruse job boards and simply keep my eye open for any opportunities that may be worth checking into. Each job has a wide assortment of requirements ranging, each specific for the posted job. Seemingly in all job posts that, usually there is a requirement that specifies that the candidate…… Continue reading Ten Attributes of Quality Communication
In today’s business world, news reports and magazine articles contain numerous accounts of executive corruption and mismanagement resulting from poor business decisions resulting from excessive greed, or downright theft through embezzlement. While reading an article the other day, I saw some common leadership mistakes compared to the biblical seven deadly sins. I found the article…… Continue reading Seven Deadly Sins of Leadership
Deep Thinking 